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Ampetronic becomes the first Hearing Loop provider to use Live Chat!

Home // News // Ampetronic becomes the first Hearing Loop provider to use Live Chat!

Ampetronic becomes the first Hearing Loop provider to use Live Chat!

We are thrilled to have launched our brand NEW Live Chat service; now available on both our main website and the Loopworks Portal.

At Ampetronic, we know that you keep coming back to us because of our high levels of customer service. We already have the largest, dedicated Hearing Loop sales and support team in the industry and we provide an unrivalled level of FREE customer service.

Ampetronic’s Marketing Manager, Alistair Knight commented:

“By adding Live chat to our already industry-leading portfolio of customer services, we continue to demonstrate our commitment to interact with our customers in as many ways as possible. Ampetronic has always prided itself on being the human face of Hearing Loops; the technology can seem complicated, but we see it as our job to make it as simple as it should be and Live chat helps us to do just that.”

 Making it simple

As part of our drive to making the Loop process as simple as it can be, we have always given advice, guidance, and support by phone, email and on our website. Visitors to the Ampetronic website will now be offered Live Chat services by a member of our dedicated support team between the hours of 08.45 – 1645 GMT. Loopworks customers will also benefit from the same level of service.

This is a new service and as with anything new, there are bound to be teething issues. If there are, we want to know about them! If you have any feedback about our new Live Chat, good or bad, please take the time tell us your thoughts via the form below. We look forward to supporting you soon!

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